| • Consulting Time |
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Buy Alpha-G's experts'
time by the hour. We will help you with whatever you need: using
Horizon, or Evergreen troubleshooting, adjusting configurations,
creating reports, SQL queries, or just about anything else you can think of.
Note that if you need help with an urgent problem right now, there is a
higher rate than if we can fit you into our schedule with some flexibility.
• Billed Hours $120.00 / hour (2 hour minimum)
• Emergency Assistance $180.00 / hour (2 hour minimum)
• On Retainer $720.00 / 8 hours ($90.00 per hour)
Time on retainer is our most popular service. Buy one or more 8-hour
blocks of time to use as needed.
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| • Post-installation Assistance |
From $350.00
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Need a little extra help
getting things set up, configured, or some questions answered? Let one
of Alpha-G's experts work with you for a longer chunk of time than your
support contacts can usually spare. We can assist you with whatever you
need; such as, learning Horizon's features, adjusting configuration or
parameter settings, changing screen layouts to better meet your needs,
or help you adjust workflows to use Horizon more effectively.
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| • Backup Review and Adjustments |
$600.00
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Most Horizon sites have
database backup strategies that either do not include everything they
should (is HIP's database backed up automatically?) or are designed in
such a way that recovery is more difficult than it needs to be. Let us
review your set up and provide you with some better tools for
monitoring your backups.
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| • Off-site Backups |
From $100.00/month
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We'll maintain a copy of
your backups at our site so you're covered in case of a local disaster.
Optional add-on services include backup monitoring (so you don't have
worry about whether your data is getting backed up properly); we can
also be prepared to bring up a working copy of your database
(accessible via the Internet) with a few hours' notice, if you wish.
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| • Indexing - Bib and Authority |
$350.00
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Our experts will assist
you in defining, populating, and configuring new bibliographic or
authority indexes for Horizon staff or public searches.
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| • Indexing - Bib Index based on Item Information |
$700.00
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This unique offering
allows your system to include bibliographic indexes built from
item-level information that is copied to a local tag by a custom
Day-end step. This combination provides the functions of Dynix Bridge
Indexing (the price includes the custom Day-end step and the indexing
set up.)
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| • Horizon System Administrator |
From $750.00/month
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Off-site System
Administration of the Horizon software (6 month minimum contract).
Available options include service during Extended Hours, or 24/7.
Quoted price may vary based on library's needs and complexity.
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| • Horizon System Administration - On-call Expert |
$300.00/month
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Add an on-call expert to
your staff to help your System Administrator with problems or questions
(6 month minimum contract). You get up to 26 hours of help as you need
it over a 6 month contract, or 52 hours over a year. Additional time is
available at our Consulting On-retainer rates.
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| • Database System Administrator |
From $750.00/month
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System Administration of
Sybase or MS SQL database software (generally requires 6 month minimum
contract). Available options include service during Extended Hours or
24/7. Let us relieve you of the burden of administering your database
and ensuring that it is operating properly. We will manage everything
except swapping backup media and manual power-ons.
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| • Training Packages |
Please request quotation
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Alpha-G can provide your
institution with general to advanced training (in person, or, for a
growing set of courses, via your web browser). Getting the Most from the Table Editor
and SQL Patterns (a series of
courses covering basic to advanced SQL techniques, including
specialized methods for retrieving MARC Data) are representative
examples. Practical Sybase Administration is a valuable class
targeted at part-time Sybase administrators.
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| • Workshop on Your Topic |
From $1,500.00
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We tailor on-site or web
training to suit your needs. You pick the topics, we will send an
expert
for two days of instruction. (You cover the travel expenses for on-site
training).
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