This unattended utility (you schedule it and it takes care of itself) complements Horizon's standard overdue, item on hold, and billing notice functions with flexibility to send e-mail notices on a different schedule than you use with paper notices. This utility also gives you extra flexibility in sending paper notices as well as e-mailed or TeleCirc notices (rather than sending all notices one way or the other).

One library has reported that unclaimed on-hold items dropped around 40% with the implementation of this program (since the hold notices can be sent within hours of the item being available for pickup--several times a day, and again a day or so later).

Now available with SMS / Mobile Phone Text Messaging!