Here are some comments from customers.
If you have a comment about John Craig or
Alpha-G you'd like to have posted,
send it along.
RE: John Craig (From a long-time Horizon customer)
John Craig is one of the most knowledgeable,
dedicated and customer-centered programmers
that I know. He has worked in library automation
programming for over 10 years and during that time,
he has gained great respect in the library community
as well as in the programming community.
John has been involved in programming the
Horizon product from its inception and as a result,
he knows this product in and out.
He will be impossible to replace at epixtech!
Joan M. Gregory,
First President, Horizon Users Group, 1993-94
Acting Past President and webmaster, Horizon Users Group, 1999-2000.
From a former colleague and customer
I would highly recommend John Craig for consulting
work on the Horizon system. I learned a great deal
from John while working at the vendor myself and he
was active in making modifications that optimized
Horizon for the large system at University of Chicago
after initial installation.
If you need consulting work, I do not know of a
more qualified professional to assist you.
Head, Integrated Library Systems
University of Chicago Library
A Horizon-L Subscriber
John Craig offers expert assistance. He helped me to
better understand the process of creating complicated
joins in SQL and explained the process of creating
mq_views for the Horizon Library Automation Software
by epixtech. His communication skills are excellent.
The instructions he provided me were explicit and complete.
Wichita Falls Public Library
A Current Customer
[From a posting to Horizon-L] A few months ago,
there was some discussion on the list about the
desire to be able to determine who had previously
borrowed an item that was now checked out to another
person. Because the need for this information was
arising so frequently at our library, we hired
John Craig of Alpha-G to solve the problem.
John was able to set us up with previous borrower
histories on the item records.
If a patron calls and says,
"Hey! I just checked out the latest Grisham on audio,
but tape number 3 is from Clark's last book,"
we have a way to find out who has checked out both
items previously so that we can give them a friendly
call to see if the correct tape is still in their player.
John also created the needed scripts to get correct
group checkout figures. We circulate a large number
of uncataloged paperbacks daily, and we needed
Horizon to give us an accurate count instead of
having staff manually track this. Before John's
fix, it didn't matter what staff entered for the
number of pieces on the group checkout screen,
it still counted it as a single checkout.
John even went a step farther--not only does Horizon
now properly count the group checkouts,
it automatically checks the group barcode back in
so that it can be used for the next patron.
Several people had mentioned the need to have
previous borrower information and correct group
checkout info, and I would encourage you to
contact John. He was a great help to us, and I
have every intention of keeping him on retainer
to solve the problems that baffle me!
Director of Library Services